Adjust the volume control located in the lower right corner of the video player.
Restart your Internet browser by closing and reopening it.
Update your Flash Player to the latest version.
Allow third-party Flash content on your computer (learn more by visiting Adobe’s help page).
Check any antivirus and firewall software to see if it’s blocking third-party Flash content.
Why won’t the video play on my iPhone?
In your phone’s settings, verify that your wi-fi is turned on and you are connected to the Internet.
Check that your phone is receiving a strong service signal (more than one bar).
Close other apps that may be connecting to the Internet and using up your bandwidth.
Still Having Issues?
If your problem was not addressed in our FAQ, or if you are still having difficulty, please report your issue to our support team at firstname.lastname@example.org with a short description of the problem you are experiencing.